Using the Ecosystem comes with risks, and you should understand that there are inherent risks associated when trading with cryptocurrency or any other digital assets, including NFTs. Cryptocurrency and digital asset prices are extremely volatile, and there is significant risk posed by cyber fraud. You agree that you using the Ecosystem is at your own risk. You are fully responsible for verifying the identity, legitimacy, and authenticity of any cryptocurrency or digital assets including NFTs that you may purchase on any digital asset trading exchange or platform, and we make no claims about the identity, legitimacy, functionality, or authenticity of users or digital assets including NFTs (and any content associated with such NFTs) visible on the Ecosystem.
To create an account and use the Services you must be at least 18 years of age. By creating an account and using the Services you represent and warrant that you are at least 18 years of age.
We will pay a BPAY bill, on your behalf in accordance with your instructions, only if:
(a) RelayPay partners with third party gift card providers (Gift Card Providers) to offer gift cards, gift certificates, and other forms of prepaid access and stored value (each a Gift Card) which you may purchase via RelayPay website. Prior to purchasing a Gift Card, please check and be aware of any expiry date, jurisdiction limitation and any disclaimers given by the issuer of the Gift Card (Gift Card Issuer) or the Gift Card Providers. It is your responsibility to carefully read and observe all terms, conditions, and disclosures relating to your purchase and use of the Gift Card. Except where required by applicable laws, we are unable to refund a Gift Card under any circumstance that is not set forth herein. After you purchase a Gift Card, you will receive the redemption instructions via email at the email address that you last provided to us through appropriate channels and as evidenced in our records (Gift CardRedemption Instructions). You may then redeem the Gift Card in accordance with the Gift CardRedemption Instructions. (https://giftagiftcards.com.au/terms-condition)
(b) Your order and use of the Gift Card is fulfilled and delivered by the Gift Card Providerhttps://giftagiftcards.com.au,if you encounter any issues arising from the Gift Card, including the redemption of the Gift Card, we will assist you in contacting the Gift Card Provider to resolve the issues.Notwithstanding the foregoing, we shall not be responsible for the delivery or your use of or redemption of the Gift Card.
(c) The risk of loss and title for Gift Cards pass to you upon the electronic transmission or transfer of the GiftCard to you or the designated recipient. You are solely responsible for safeguarding the Gift Card from unauthorized use and RelayPay shall not be responsible if any Gift Card is lost, stolen, destroyed, or otherwise used without your permission. You agree that the Gift Card Provider and/or the Gift CardIssuer are responsible for any local requirements that relate to the respective Gift Card(s) that they provide, issue, or otherwise make available, and that any discrepancy associated with such local requirements shall be disputed between you and the Gift Card Provider and/or Gift Card Issuer.
(d) In the event that a Gift Card Provider or Gift Card Issuer assigns the benefit of its credits to a third party, is declared insolvent, or has appointed or arranged to appoint a receiver or trustee in bankruptcy to take charge of all or part of its property and is therefore unable to fulfil your use or redemption of the GiftCard, except as expressly stated herein or otherwise provided by any applicable laws’ consumer protection regime, RelayPay shall not be obliged to and will not refund to you the purchase value of theGift Card and there is a chance that you are unable to recover any amount from the Gift Card Provider orGift Card
We will transfer Australian dollars to your Australian bank account, on your behalf in accordance with your instructions, only if:
You must not nominate a bank account under these Terms that is not owned by you.
We do not charge you fees to use the Services. We seek to cover our costs to provide the Services to you through cryptocurrency to fiat (and vice versa) spreads that can be obtained through our Exchange Dealers.
Some payment methods include fees that cover the processing costs of providing these methods. These fees can vary from time to time. We will disclose and update the processing fees on our FAQs page here. Processing fees will be added to the total amount payable by you in relation to a transaction. We will not charge you a processing fee exceeding the processing costs applicable to us. Processing fees are non-refundable.
In using the Ecosystem and Services, you must not:
You represent and warrant that:
The Ecosystem and Services may contain links to other third party websites and advertisements which include embedded links, which are provided for your information only. We have not reviewed any of the sited linked to the Ecosystem or Services and are not responsible for the content or accuracy of any offsite pages or any other sites linked to the Ecosystem or Services. The inclusion of any link or advertisement does not imply that we endorse or approve the linked site or the subject matter of the advertisement. You access third party websites entirely at your own risk and subject to the terms and conditions of use for those websites.
If you believe the Ecosystem or Services contain elements that are objectionable, or infringe copyright or any other rights please contact us at firstname.lastname@example.org and provide particulars of such content and a detailed description of why it is objectionable or infringing.
Some important details:
Possible reasons you or your referrals are not eligible for RelayPay rewards:
Promoting a personal referral link through the use of paid advertising on 'RelayPay' or related keywords is prohibited. This includes, but is not limited to, bidding or running ads on search brand keywords that include'RelayPay' or similar variations and using 'RelayPay' branded terms in your ad copy, is not appropriate. Referrers who engage in such activities will have their referral codes deactivated and all referrals resulting from such activities are ineligible for referral payments.
Unfortunately, RelayPay cannot guarantee rewards for every account you refer due to the conditions mentioned above. In addition, RelayPay reserves the right to change the terms of the RelayPay referral program at any time due to changing market conditions, risk of fraud, or other reasons. By participating in the referral program, you acknowledge that receiving reward payouts is conditional and not guaranteed by RelayPay.
For further information about the Ecosystem, the Services, these Terms, or to make a complaint, please contact us the details set out below.